Customer Support
Customer Bill of Rights – Our Pledge to You
- Disrupt the customer’s life as little as possible. What we do in two weeks takes most other companies two months.
- Show up when we say we will and be finished on a stated date, or pay a performance guarantee of $200.00 per day. **
- Deliver Quality, Quality, Quality.
- Guarantee the cabinets for life.
- Be professional and responsive.
- Provide a fully integrated team of designers, engineers, craftsmen and refacing experts.
- No Surprises, No Hidden Costs.
** Available on Kitchen products only; See your designer for details.
Service
Kitchen Plus offers simply the best service in the industry by allowing our designers and project managers work with you throughout the project. Our defined, proven process ensures your project will be as beautiful and successful as you expect.
Payments
Kitchen Plus is so confident we will exceed your expectations, we allow our customers to hold back up to 40% of the total value of the contract until the job is completed (Prior to performance of punch-list items).
Financing
Kitchen Plus proudly offers several financing options, please inquire with your design consultant or our office team for details.
Showroom
Our Bellevue showroom offers a multitude of vignettes and thousands of samples ranging from cabinets to the latest in countertops and floors, and even a designated area for plumbing fixtures. We are open 7 days a week, making our showroom convenient for anyone to use.
Manufacturing
Our cabinet shop in Kirkland supports our entire business, and even offers factory direct cabinets!
Warranties and Guarantees
Kitchen Plus proudly offers a lifetime warranty on our custom cabinets. We also warranty our installations and extend the manufacturer’s warranty on any items we sell but do not manufacture.
We also offer guaranteed completion dates on any kitchen project that does not require permits. Please ask your design consultant for additional details.
Flexibility
At Kitchen Plus, we specialize in turn-key remodeling that makes the process easy to understand and easy to live with. We can accommodate your request whether it be a simple countertop replacement, cabinet refacing, or even an addition to the house!
Use and Care Guide
At the outset of your project, we provide you with our Kitchen Plus Use and Care Guide, which explains how to care for and maintain all the new products in your home.
